Kookaburra Collective LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our applications, websites, and services (collectively, the "Services").
By using our Services you agree to the practices described in this policy. If you do not agree, please do not use our Services.
1. Information We Collect
We may collect the following types of information:
- Information you provide directly. This includes your name, email address, and any other details you supply when creating an account, contacting support, or submitting feedback.
- Usage data. We automatically collect information about how you interact with our Services, such as pages viewed, features used, device type, operating system, and general location derived from your IP address.
- Device information. We may collect device identifiers, browser type, language preferences, and crash or diagnostic data to help us improve performance and stability.
- Cookies and similar technologies. Our websites may use cookies or comparable technologies to remember preferences and analyse traffic. You can manage cookie settings through your browser.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services.
- Respond to your questions, requests, and support inquiries.
- Send important notices such as service updates or changes to our terms.
- Analyse usage patterns to understand how our Services are used and where we can make them better.
- Detect, prevent, and address technical issues, fraud, or security concerns.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share information only in the following circumstances:
- Service providers. We work with trusted third-party providers (such as hosting, analytics, and customer-support platforms) who process data on our behalf and are contractually required to protect it.
- Legal requirements. We may disclose information when required by law, regulation, legal process, or governmental request.
- Protection of rights. We may share information when necessary to protect the rights, property, or safety of Kookaburra Collective LLC, our users, or the public.
- Business transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
4. Data Retention
We retain your information only for as long as it is necessary to fulfil the purposes described in this policy, or as required by law. When data is no longer needed, we delete or anonymise it in a reasonable timeframe.
5. Data Deletion
You may request deletion of your personal data at any time by contacting us at . We will process your request and delete your data within 30 days, unless we are required by law to retain it. Once deleted, your data cannot be recovered.
6. Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our Services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us at .
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Effective date" at the top of this page and, where appropriate, notify you through our Services or by email. Your continued use of the Services after changes take effect constitutes your acceptance of the revised policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Kookaburra Collective LLC
Email: