We would love to hear from you. Whether you have a question about one of our apps, need technical support, or just want to say hello, here is how to reach us.
General Enquiries
Questions about Kookaburra Collective, partnerships, or anything else on your mind.
App Support
Bug reports, feature requests, or help with any of our apps.
Response Times
We are a small team and read every message personally. You can generally expect a reply within one to two business days. During busy periods it may occasionally take a little longer, but we will always get back to you.
App Support
If you are experiencing an issue with one of our apps, including the following details in your email will help us resolve it faster:
- The name of the app and the version number (found in the app's settings).
- Your device model and operating system version.
- A brief description of the problem, including any error messages you see.
- Steps to reproduce the issue, if possible.
- Screenshots or screen recordings, if applicable.
Send support requests to and we will do our best to help.
Data & Privacy Requests
For data deletion requests, privacy concerns, or questions about how we handle your information, please email . You can also review our Privacy Policy for full details.